Privacy Policy
Last Updated: July 15, 2025
1. Introduction
This Privacy Policy explains how Mover Marketing AI, LLC ("Mover Marketing AI," "we," "us," or "our") collects, uses, discloses, and protects your information through our Moving Leads AI platform and related services (collectively, the "Services").By using our Services, you agree to the practices outlined in this policy. If you do not agree, please do not use our Services. This Privacy Policy is part of our [Terms of Service].
2. Information We Collect
2.1 From Clients (Moving Companies)We collect the following information you provide directly:
Account Information: Business name, contact name, email, phone number, business address.
Payment Information: Credit card details, billing address, payment history (processed securely).
Communications: Emails, support tickets, and other correspondence.
Usage Data: Interaction with Services, features used, campaigns created.
2.2 Automatically CollectedWhen accessing our Services:
Device Information: IP address, browser type, OS, device identifiers.
Log Data: Access times, pages viewed, clicks, and usage patterns.
Cookies/Tracking: Session & persistent cookies, web beacons, similar technologies.
Analytics Data: From services like Google Analytics.
2.3 Lead DataWe process lead data from:
USA Home ListingsThird-party data providers integrated by clientsClient-provided data sourcesNote:
We are not a data broker; data is processed solely to provide the Services.
2.4 Information We Do Not CollectNo data from individuals under 18.
No sensitive personal data beyond what's required.
3. How We Use Information
We use the data to:
-Provide, maintain, and improve Services.
-Process transactions and send confirmations.
-Send updates, alerts, and support notices.
-Respond to inquiries and offer customer support.
-Analyze trends and prevent fraud.
-Personalize the user experience.
-Send marketing communications (with consent).
-Fulfill legal requirements.
4. Information Sharing and Disclosure
4.1 No Sale of Personal Information
We do not sell, rent, or trade personal data or lead information.
4.2 Service Providers
We share information with partners who help us operate, including:
-Cloud hosting providers
-Payment processors (e.g., Stripe)Email, SMS, and CRM platforms
Analytics providers
These partners are contractually obligated to protect your data.
4.3 Marketing Purposes
We may use aggregated, anonymized data for marketing.
This data cannot identify any individual or business.
4.4 Legal ComplianceWe may disclose data if required by law or necessary to:
-Comply with legal obligations
-Protect rights or property
-Investigate fraud
-Ensure safety
-Defend against legal claims
4.5 Business TransfersYour data may be transferred in the event of a merger, acquisition, or sale of assets.
5. Data Retention
5.1 Client Account DataStored during your active relationship with us.
Deleted at the end of your final billing cycle.
5.2 Lead DataRetained only while Services are provided.
Deleted upon termination.
5.3 Backup PolicyBackups are for disaster recovery only.
Deleted account data may not remain in backups.
6. Data Security
We use appropriate security measures, but no system is 100% secure. We work to protect your data, but cannot guarantee absolute security.
7. Your Rights and Choices
7.1 Account InformationYou may update or correct your account info via your dashboard or by contacting us.
7.2 Marketing CommunicationsYou may opt out of marketing emails by:Clicking "unsubscribe"Contacting us at team@movingleads.aiUpdating your preferences in account settings
Note: You cannot opt out of service-related messages.
7.3 CookiesYou may block cookies via your browser, but this may affect functionality.
7.4 California Privacy Rights (CCPA) California residents may:
-Request details on collected/disclosed personal data
-Request deletion of data (subject to exceptions)
-Opt-out of personal data sale (we do not sell data)
-Not be discriminated against for exercising these rights
To exercise, email team@movingleads.ai.
7.5 Other State Rights
Other U.S. states may provide similar rights. Contact us to exercise them.
8. International Data Transfers
Our Services operate in the United States. If you use our Services from another country, your data will be transferred and processed in the U.S.
9. Children's Privacy
We do not knowingly collect information from children under 18. If we do, we will delete it promptly.
10. Third-Party Links
Our Services may link to external sites. We are not responsible for their privacy practices.
Please review their policies separately.
11. Changes to This Privacy Policy
We may update this policy periodically.
We will notify you by:
-Posting the updated policy
-Updating the "Last Updated" date
-Providing notice in your dashboard
Continued use of the Services constitutes acceptance.
12. Contact UsIf you have any questions, please contact:
Mover Marketing AI, LLC
Website: movingleads.ai
Email: team@movingleads.ai
13. Legal Basis for Processing
Where required by law, our legal bases include:
-Contractual necessity
-Legal compliance
-Legitimate interest
-Consent (where applicable)
14. Data Protection Officer
We have not appointed a Data Protection Officer as we are not legally required. Privacy concerns may be directed to team@movingleads.ai.
15. Dispute Resolution
All disputes are governed by our [Terms of Service], including limitations on liability and arbitration procedures.
By using Moving Leads AI, you acknowledge that you have read and understood this Privacy Policy.
1. Introduction
This Privacy Policy explains how Mover Marketing AI, LLC ("Mover Marketing AI," "we," "us," or "our") collects, uses, discloses, and protects your information through our Moving Leads AI platform and related services (collectively, the "Services").By using our Services, you agree to the practices outlined in this policy. If you do not agree, please do not use our Services. This Privacy Policy is part of our [Terms of Service].
2. Information We Collect
2.1 From Clients (Moving Companies)We collect the following information you provide directly:
Account Information: Business name, contact name, email, phone number, business address.
Payment Information: Credit card details, billing address, payment history (processed securely).
Communications: Emails, support tickets, and other correspondence.
Usage Data: Interaction with Services, features used, campaigns created.
2.2 Automatically CollectedWhen accessing our Services:
Device Information: IP address, browser type, OS, device identifiers.
Log Data: Access times, pages viewed, clicks, and usage patterns.
Cookies/Tracking: Session & persistent cookies, web beacons, similar technologies.
Analytics Data: From services like Google Analytics.
2.3 Lead DataWe process lead data from:
USA Home ListingsThird-party data providers integrated by clientsClient-provided data sourcesNote:
We are not a data broker; data is processed solely to provide the Services.
2.4 Information We Do Not CollectNo data from individuals under 18.
No sensitive personal data beyond what's required.
3. How We Use Information
We use the data to:
-Provide, maintain, and improve Services.
-Process transactions and send confirmations.
-Send updates, alerts, and support notices.
-Respond to inquiries and offer customer support.
-Analyze trends and prevent fraud.
-Personalize the user experience.
-Send marketing communications (with consent).
-Fulfill legal requirements.
4. Information Sharing and Disclosure
4.1 No Sale of Personal Information
We do not sell, rent, or trade personal data or lead information.
4.2 Service Providers
We share information with partners who help us operate, including:
-Cloud hosting providers
-Payment processors (e.g., Stripe)Email, SMS, and CRM platforms
Analytics providers
These partners are contractually obligated to protect your data.
4.3 Marketing Purposes
We may use aggregated, anonymized data for marketing.
This data cannot identify any individual or business.
4.4 Legal ComplianceWe may disclose data if required by law or necessary to:
-Comply with legal obligations
-Protect rights or property
-Investigate fraud
-Ensure safety
-Defend against legal claims
4.5 Business TransfersYour data may be transferred in the event of a merger, acquisition, or sale of assets.
5. Data Retention
5.1 Client Account DataStored during your active relationship with us.
Deleted at the end of your final billing cycle.
5.2 Lead DataRetained only while Services are provided.
Deleted upon termination.
5.3 Backup PolicyBackups are for disaster recovery only.
Deleted account data may not remain in backups.
6. Data Security
We use appropriate security measures, but no system is 100% secure. We work to protect your data, but cannot guarantee absolute security.
7. Your Rights and Choices
7.1 Account InformationYou may update or correct your account info via your dashboard or by contacting us.
7.2 Marketing CommunicationsYou may opt out of marketing emails by:Clicking "unsubscribe"Contacting us at team@movingleads.aiUpdating your preferences in account settings
Note: You cannot opt out of service-related messages.
7.3 CookiesYou may block cookies via your browser, but this may affect functionality.
7.4 California Privacy Rights (CCPA) California residents may:
-Request details on collected/disclosed personal data
-Request deletion of data (subject to exceptions)
-Opt-out of personal data sale (we do not sell data)
-Not be discriminated against for exercising these rights
To exercise, email team@movingleads.ai.
7.5 Other State Rights
Other U.S. states may provide similar rights. Contact us to exercise them.
8. International Data Transfers
Our Services operate in the United States. If you use our Services from another country, your data will be transferred and processed in the U.S.
9. Children's Privacy
We do not knowingly collect information from children under 18. If we do, we will delete it promptly.
10. Third-Party Links
Our Services may link to external sites. We are not responsible for their privacy practices.
Please review their policies separately.
11. Changes to This Privacy Policy
We may update this policy periodically.
We will notify you by:
-Posting the updated policy
-Updating the "Last Updated" date
-Providing notice in your dashboard
Continued use of the Services constitutes acceptance.
12. Contact UsIf you have any questions, please contact:
Mover Marketing AI, LLC
Website: movingleads.ai
Email: team@movingleads.ai
13. Legal Basis for Processing
Where required by law, our legal bases include:
-Contractual necessity
-Legal compliance
-Legitimate interest
-Consent (where applicable)
14. Data Protection Officer
We have not appointed a Data Protection Officer as we are not legally required. Privacy concerns may be directed to team@movingleads.ai.
15. Dispute Resolution
All disputes are governed by our [Terms of Service], including limitations on liability and arbitration procedures.
By using Moving Leads AI, you acknowledge that you have read and understood this Privacy Policy.
